Yes. Our shoes are made with vegan leather, so no animal leather is used, and every pair is cruelty free. Schon Zapato began in 2020 with one idea: fashionable shoes that are kinder to animals.

Our designs are built on a cushioned, 3-layer comfort sole with breathable material. Customers often tell us how comfortable their pairs are, and you can read their reviews on every product page.

Our styles fit true to size according to the size chart. If you have wide feet, we suggest choosing one size up. Still unsure? Message us on WhatsApp and we will help you choose before you order (11am to 5pm, Monday to Friday).

Yes, cash on delivery is available. If you pay online instead, you get 10% off on prepaid orders. Shipping is a flat ₹75 on every order, and you will see your final amount at checkout.

Standard orders are estimated to arrive in 13 to 15 working days, and custom orders take 20 to 30 working days. Full details are in our Shipping Policy.

You can request an exchange within 7 days of delivery on eligible orders. Shoes must be unworn and in the original box, and sale items and customised products are not eligible. Please read our Exchange & Return Policy before ordering.

Yes. You can ask for customised footwear on our Customize your Footwear page.